Bilingual Dental Front Desk Scheduler and Insurance Coordinator - Smart Dental Design Tamarac - Sumterville, FL

OverviewWe are seeking a highly organized and professional Front Desk Coordinator to join our team. This key role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. The ideal candidate will have experience in an dental office environment, possess strong communication skills, and be proficient in various systems related to patient management.
Responsibilities

MUST have Insurance billing experience with detailed understanding PPO, and HMOs, Medicare plans
Effective at treatment plan presentations and patient scheduling
Sending electronic dental insurance claims and pre-authorizations
Posting dental insurance payments and making the necessary adjustments/write -offs
Balancing patient accounts accurately
Calling and follow up with dental insurance and patients regarding balances
Keeping track of A/R and insurance pending accounts
Open Dental Software experience is a MUST
Excellent customer service skills & problem resolution skills.
Reliable, punctual, confident, team player and a true professional
Strong organizational skills and sales background
Greet patients and visitors warmly, providing exceptional customer service.
Manage appointment scheduling and confirmations using eClinicalWorks or similar systems.
Perform insurance verification and handle patient inquiries regarding coverage.
Review documentation for accuracy and completeness.
Maintain organized patient files and ensure compliance with HIPAA regulations.
Assist with administrative tasks, including answering phones, responding to emails, and managing correspondence.
Familiarize yourself with dental terminology to effectively communicate with patients and staff.

Qualifications

Previous experience in dental office setting is preferred.
Strong attention to detail with excellent documentation review skills.
Knowledge of Medicare processes and insurance verification procedures.
Ability to handle multiple tasks efficiently while maintaining a positive attitude.
Excellent communication skills, both verbal and written.
A commitment to providing outstanding patient care and support.

Join our dedicated team as a Front Desk Coordinator where you can make a difference in the lives of our patients while advancing your career in the healthcare field.
Job Types: Part-time - Only Friday
Pay: $20.00 - $22.00 per hour
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: No more than 8 per week
Schedule:

Weekends only

Work Location: In person

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