Dental Insurance Claims Assistant - Dental Office Support - Graniteville, SC

Job Summary
NOTE: Please Not Apply without dental assisting or dental billing experience. This is an absolute must-have requirement.
Dental Office Support provides remote front office services to 60+ dental practices around the country from our office in Graniteville, SC. With growth of more than 40% in this area over the past 12 months, we need to grow our local team. The successful candidate compliments a dedicated team serving 20 practices around the country.
32-40 hours per week, no weekends, 11 paid holidays, PTO and the opportunity to do what you do best without the interruption of checking patients in or out, answering the phone or responding to doctor and back office team members for the umpteenth time today!
The Billing Team Lead plays the key role in an integrated team whose combined role is to get clean claims out initially with appropriate attachments, post insurance reimbursements and resolve problem claims. maximize dental insurance collections for multiple practices. S/he serves as the focal point for customer service to those clients, promoting a cohesive working relationship for the good of all. There are no insurance verification responsibilities for this role. The primary functions of this role consist of resolving problem claims after lower-level team members have made the initial call to the carrier or have otherwise researched the claims in question
Responsibilities

Work smoothly with an integrated team of dental team members to provide the highest levels of service on the insurance side of client's dental billing services.
Assist Billing Team Leaders with the resolution of denied and slow-paying claims - up to 75% of daily workload.
Send electronic dental claims.
Clear up rejected claims.
Provide customer service to multiple dental billing clients on a daily basis, as required.

QUALIFICATIONS

Dental Experience: Minimum 24 months dental office experience required.
Reading Dental X-rays: Must be able to demonstrate a working knowledge of reading dental x-rays.
Claims: Must be able to demonstrate a working knowledge of reading dental x-rays. Team members who excel in pursuing and resolving outstanding claims have the best success and opportunity for advancement.
PM Software: 24 months' prior experience with at least one of the following: Eaglesoft, Dentrix, Opendental, Curve, Denticon, Fuse, Dentrix Ascend, and/or Carestack.
Claims Software: 9 or more months' experience sending and/or resolving claims with Vyne, Remote Lite, DentalXChange or other claims management platforms

There are no insurance verification responsibilities for this role. The primary functions of this role consist of resolving problem claims after lower-level team members have made the initial call to the carrier or have otherwise researched the claims in question
Job Type: Full-time
Pay: $19.00 - $20.50 per hour
Schedule:

8 hour shift
Monday to Friday
No nights
No weekends

Application Question(s):

Do you have 24 months dental office experience?
Do you have at least 6 months' experience sending and/or managing electronic dental claims via online platforms like Vyne, Remote Lite, DentalXChange or through integrated services in practice management softwares.

Ability to Commute:

Graniteville, SC 29829 (Required)

Ability to Relocate:

Graniteville, SC 29829: Relocate before starting work (Required)

Work Location: In person

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