Front Office Dental Receptionist - Burke Dental - Hancock, MI

OverviewWe are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional service in a professional environment. This role is crucial in ensuring smooth operations at our facility, particularly within a medical or dental clinic setting. The Front Desk Receptionist will manage various administrative tasks while maintaining a welcoming atmosphere.
Responsibilities

Greet and assist patients and visitors as they arrive at the clinic.
Manage phone systems to handle incoming calls, schedule appointments, and address inquiries.
Maintain accurate patient records, including documentation review and coding using ICD-9 standards.
Process medical collections and manage billing inquiries with professionalism.
Organize and file patient information, care plans, and other essential documents.
Collaborate with medical staff to ensure seamless communication regarding patient care.
Maintain cleanliness and organization of the front desk area to create a welcoming environment.

Experience

Previous experience in a medical or dental clinic is preferred but not required.
Familiarity with medical collection processes and documentation review is advantageous.
Proficiency in using phone systems and basic office equipment.
Strong organizational skills with attention to detail for accurate file management.
Knowledge of coding practices related to ICD-9 is a plus.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.

Join our team as a Front Desk Receptionist where you can contribute to providing excellent patient care while developing your skills in a dynamic healthcare environment.
Job Type: Full-time
Pay: $20.96 - $22.12 per hour
Schedule:

Monday to Friday

Work Location: In person

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