Princess Dental Staffing
Dental Front Office Coordinator - My Dental Waltham - Waltham, MA
Permanent Dental Receptionist / Front Desk Job in Waltham, MA

Job SummaryA dental treatment coordinator's primary responsibility is to facilitate the patient's experience in a dental office, ensuring they are well-informed, prepared, and understand their treatment plan. This includes discussing treatment options, costs, insurance coverage, and payment plans. They also coordinate appointments, communicate with patients, and handle paperwork related to insurance and treatment.
Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures.
Manage appointment scheduling and confirm patient appointments via phone or email.
Maintain accurate medical records, including patient history and treatment plans.
Handle incoming calls with professionalism, providing information and answering questions as needed.
Process patient billing
Ensure the reception area is organized and welcoming for patients.
Collaborate with dental staff to facilitate efficient office operations and enhance patient care.
Qualifications
Previous experience preferred but not required we are willing to train the right candidate
Familiarity with dental terminology
Strong phone etiquette skills with the ability to communicate effectively with patients and staff.
Proficiency in managing records
Ability to work collaboratively in a fast-paced environment while maintaining professionalism at all times.
A positive attitude and commitment to providing exceptional patient service are crucial for success in this role.
Join our team as a Dental Receptionist, where you can contribute to creating a positive experience for our patients while working in a supportive environment!
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekends as needed
Ability to Commute:
Waltham, MA 02453 (Required)
Ability to Relocate:
Waltham, MA 02453: Relocate before starting work (Required)
Work Location: In person
