Dental clinic Receptionist - Smile Haven - Downers Grove, IL

Job Summary
Must Speak and Have Experience!
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and a solid understanding of dental office operations. The Dental Receptionist will play a crucial role in ensuring a smooth patient experience from scheduling appointments to handling insurance verification.
Responsibilities

Greet patients warmly and manage the check-in and check-out process.
Schedule and confirm appointments using Dentrix software.
Handle phone systems efficiently, responding to inquiries and directing calls as needed.
Maintain accurate medical records and ensure compliance with ICD-9 coding standards.
Process medical billing and insurance verification for patient accounts.
Assist in managing office operations, including inventory management and supply ordering.
Provide excellent patient service by addressing concerns and answering questions regarding treatments or procedures.
Perform 10 key typing for data entry tasks related to patient information and billing.

Experience

Previous experience as a receptionist or in a similar administrative role is preferred.
or similar dental practice management software is highly desirable.
processes, insurance verification, and ICD-9 coding is beneficial.
Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
Excellent verbal and written communication skills are essential for interacting with patients and staff.
Experience in office management or patient service roles will be considered an asset.

Join our team as a Dental Receptionist where your skills will contribute to creating a welcoming environment for our patients while ensuring efficient office operations.
Job Type: Full-time
Pay: $18.00 - $28.00 per hour
Expected hours: 40 – 50 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid sick time
Paid time off

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Work Location: In person

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