Dental Receptionist / Front Desk needed in our Tustin, CA dental office

Responsibilities and Qualifications:

• Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
• Answering multiple telephone lines.
• Greeting/checking patients in and out.
• Prepares necessary patient paperwork before the patient’s appointment.
• Identifies payer sources, verifies insurance eligibility and coverage.
• Recording and collecting patient copays and/or balances at check -in/out.
• help patients with financing needs if needed like care credit.
• Prepare and presenting large/small financial/treatment plans to patients.
• Should know to audit patient account.
• Managing patients and collecting payments in a polite and profession manner
• Experience in a customer service.
• Exceptional multi-tasker
• Excellent phone skills
• Energetic, positive, and friendly
• Organized and meticulous
• Experienced in dental ADA codes.
• Help with all other front office duties as needed.
• Minimum experience of 2 years required.