Dental Receptionist / Front Desk needed in our Napa, CA dental office

Permanent Dental Receptionist / Front Desk Job

Napa, CA

Job Description

Our  dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

Yarris Family Dental is a premier dental practice in Napa, specializing in advanced dental implant surgeries including All-on-X, bone grafting, surgical extractions, cosmetic dentistry, as well as routine comprehensive dental care. Leveraging state-of-the-art technology such as 3D X-rays, in-house 3D printing, and cutting-edge practice management systems, we deliver precision, predictability, and quality that can be catered for every patient's unique needs. Our office is open Monday-Friday 9am-5pm. Visit our website at https://www.yarrisfamilydental.com/

Who We're Looking For

A front office receptionist! They are a key member of our dental team because they set the initial tone, impression, and voice of our office. They are the first person a new patient speaks to, and help shape the office atmosphere. The front office receptionist will support the practice by scheduling patient appointments, answering calls and emails in a timely manner, collecting insurance, patient payments, managing patient files, verifying insurance plans, and processing claims.

Responsibilities

• properly scheduling patient appointments in the calendar, based on their appropriate treatment times and production
• handeling daily, weekly, and monthly production and accounts receivable
• collecting and entering patient payments, billing plans, insurance reinbursements, and outstanding balances
• managing patient records in a private and secure manner that follows HIPAA regulations
• ability to run patient insurance eligability and verification
• proper organization of outgoing and incoming mail
• competency in entering insurance payments correctly
• proficient in dental insurance terminology and the entry of PPO in-network write offs, accepted fees, UCR fees, and deductables.
• keeping a clean and organized work environment
• responding to patient messages and emails in a timely manner
• keep a warm and inviting tone when communicating with patients
• Bilingual in Spanish is a plus but not required

Requirements

• Minimum of 4 years front office administration in the dental field
• Experience with PPO dental insurance plans
• Impeccable spelling and grammar
• Must be energetic, empathetic, warm, and inviting
• Detail oriented
• Skilled in practice management software as well as microsoft office and excel
• Able to lift 35lbs

Benefits

• gym membership
• retirement IRA
• in-house dental care
• vacation and sick pay

Please include your favorite candy in your resume!