Dental Insurance Coordinator - Pediatric Dentistry of Elizabethtown - Elizabethtown, KY

Job Summary
At Pediatric Dentistry of Elizabethtown, we are dedicated to providing exceptional service and care to our patients. Our team is passionate about helping individuals and families navigate their healthcare journeys with ease. We’re looking for a friendly, organized, and dedicated Front Office Insurance Coordinator to join our dynamic team!
Job Description:
As a Front Office Insurance Coordinator, you will be the first point of contact for our patients, playing a key role in creating a welcoming and positive experience. You will manage patient inquiries, schedule appointments, handle insurance details, and ensure smooth front office operations. Your exceptional customer service and attention to detail will make a difference in our patients’ experience with us.
Key Responsibilities:

Answer phone calls and direct inquiries in a timely and professional manner.

Welcome patients upon arrival and check them in for their appointments.

Respond to patient questions with a friendly, knowledgeable approach.

Schedule and confirm patient appointments, including follow-up visits and rebate appointments.

Process patient payments accurately and efficiently.

Obtain and verify financial breakdowns from insurance providers.

Assist with insurance verification and pre-authorization as needed.

Maintain a clean, organized, and welcoming front office environment.

Collaborate with team members to ensure smooth daily operations.

Qualifications:

Previous experience in a front office role, ideally in a dental office setting.

Strong understanding of insurance verification, billing, and patient scheduling.

Excellent communication skills, both written and verbal. Ability to communicate effectively with patients, providers, and insurance representatives.

Ability to multitask in a fast-paced environment.

Strong attention to detail and problem-solving skills. Excellent organizational skills.

Friendly, professional demeanor with a commitment to exceptional customer service.

Knowledge of dental terminology is preferred.

Join our amazing and dedicated team as an Insurance Coordinator where your expertise will contribute significantly to the efficiency of our healthcare services. We look forward to welcoming a motivated professional who is eager to make a positive impact in our patient care.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:

401(k) matching
Paid time off

Education:

Associate (Preferred)

Experience:

Dental office: 1 year (Required)

Work Location: In person

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