Dental Receptionist/Customer Service - Dental Plus - Miami, FL

Call the patients that not coming for 6 months and made appointments ( Recall appointments).Call the insurance to verified eligibilityBack Up front desk.Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma; additional qualifications will be a plus

Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:

8 hour shift

Ability to Commute:

Miami, FL 33157 (Required)

Ability to Relocate:

Miami, FL 33157: Relocate before starting work (Required)

Work Location: In person

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