Dental Patient Representative - Desert Senita Community Health Center - Arizona City, AZ

Permanent Dental Hygienist Job

Arizona City, AZ

Job Description

PURPOSE
Under the direction of the Supervising Dentist, performs patient scheduling, verifies insurance benefits and sends prior-authorizations. Excellent communication skills are necessary to ensure that detailed information is received verbally and/or in written form from either patients and/or Dentists. Will assist the revenue cycle department, as needed for dental claims and billing.
ESSENTIAL FUNCTIONS
· Greets and checks in patients
· Verify patient demographic and insurance information and inputs changes into the medical records
· Scan insurance verifications/cards into NextGen/QSI
· Enter and update patient demographic data in the computer system and medical record
· Schedules patients
· Collect co-pay/fees and payments for services provided
· Answer phones and route calls appropriately, when necessary
· Maintains/balances cash box daily
· Maintains patient dental records as appropriate
· Performs reminder calls
· Provides copies of dental records following ACHC guidelines for release of dental information
· Attend meetings as requested
· Assists with billing of all Dental claims
· Maintains A/R for Dental
· Enter all dental payments
· Communicate with private insurance carriers as needed
· Verify insurance benefits
· Sends claims and requests prior-authorization for dental procedures
· Other duties as assigned
MINIMUM QUALIFICATIONS
· Needs strong computer skills/aptitude
· Ability to multi-task and pay attention to detail
· Previous experience handling telephones in a busy office environment
· Knowledge of dental terminology, medical/dental office practices and dental insurance
· 6 months office experience, including experience operating desktop computer data entry applications
· Translation/bilingual (Spanish) preferred
· Demonstrated ability to comprehend new tasks quickly
· Equivalence of a high school education.
· Demonstrated ability to communicate effectively with all levels of personnel and the public
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:

403(b)
Bereavement leave
Dental insurance
Health insurance
Life insurance
Paid sick time
Retirement plan
Vision insurance

Schedule:

Monday to Friday

Ability to Relocate:

Arizona City, AZ 85123: Relocate before starting work (Required)

Work Location: In person

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