Dental Scheduling Representative - Impant Center Of Miami - Fort Lauderdale, FL

Job Title: Dental Scheduling Coordinator
Location: HeadquartersJob Type: Full-TimeBenefits: Medical, Paid Time Off (PTO)
About Us:At Implant Center Of Miami, we are dedicated to providing top-notch dental care to our community. As we continue to grow, we are looking for a motivated and knowledgeable Dental Scheduling Coordinator to join our dynamic team at our Dental Headquarters. If you have a passion for dentistry, strong customer service skills, and a friendly, professional demeanor, we want to hear from you!
Job Description:As a Dental Scheduling Coordinator, you will be the first point of contact for new and existing patients. You will play a crucial role in providing excellent service by handling patient inquiries, scheduling appointments, and making outbound calls to follow up on leads. This is an exciting opportunity for someone who has a background in dentistry and a passion for helping others.
Responsibilities:

Answer incoming calls from new and existing patients, providing information about services, appointment scheduling, and answering questions.
Make outbound calls to leads, reminding them of upcoming appointments or encouraging them to book consultations.
Schedule and confirm patient appointments, ensuring accuracy and availability.
Ensure a positive patient experience through friendly, knowledgeable, and efficient service.
Provide accurate information regarding treatment plans, insurance options, and available dental services.
Maintain accurate records of patient interactions and appointments.
Collaborate with other departments to ensure patient needs are met.
Keep up to date with current dental procedures and office policies to provide the best customer service.

Qualifications:

Dental knowledge and/or experience in the dental field is preferred.
Excellent verbal and written communication skills.
Strong customer service skills with the ability to build rapport with patients.
Ability to handle high call volumes while maintaining professionalism and accuracy.
Proficiency in using phone systems and basic office software (experience with dental management software is a plus).
Detail-oriented and organized with strong follow-up skills.
Positive, friendly attitude and a team player.

What We Offer:

Competitive salary.
Comprehensive medical benefits.
Paid Time Off (PTO).
Supportive team environment.
Opportunities for growth and career development.

If you're a self-motivated individual with dental knowledge and a passion for customer service, we'd love to have you join our team. Apply today and be part of a company that values its employees and provides exceptional dental care to our community.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:

Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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