Princess Dental Staffing
Dental Insurance Coordinator - Coral Reef Pedatrics - Charlotte, NC
Permanent Dental Receptionist / Front Desk Job in Charlotte, NC

Job SummaryThe Insurance Coordinator plays a vital role in ensuring the efficient processing of insurance claims and managing patient accounts within a medical or dental office setting. This position requires a detail-oriented individual with strong organizational skills and a solid understanding of medical terminology, coding, and managed care processes. The Insurance Coordinator will work closely with healthcare providers, patients, and insurance companies to facilitate accurate billing and reimbursement.
Duties
Review and verify patient insurance information to ensure accuracy and completeness.
Prepare and submit insurance claims for medical or dental services rendered, utilizing ICD-10, ICD-9, and other relevant coding systems.
Follow up on outstanding claims and resolve any discrepancies or issues with insurance companies.
Maintain organized medical records and documentation related to patient accounts and insurance claims.
Communicate effectively with patients regarding their insurance coverage, benefits, and billing inquiries.
Collaborate with healthcare providers to ensure proper coding practices are followed for optimal reimbursement.
Stay updated on changes in managed care policies, coding regulations, and insurance requirements.
Assist in training new staff members on office procedures related to insurance processing.
Answering phones and scheduling patients
Take payments
Qualifications
Previous experience in a medical office or dental office setting is preferred.
Proficiency in medical coding (ICD-10, ICD-9) and understanding of medical terminology is essential.
Familiarity with managed care processes and insurance claim submissions is highly desirable.
Strong attention to detail with excellent organizational skills to manage multiple tasks efficiently.
Ability to communicate clearly and professionally with patients, providers, and insurance representatives.
Proficient in using office software applications for documentation and record keeping.
A background in handling medical records is a plus.
This position is ideal for candidates who are passionate about healthcare administration and are looking to contribute positively to the patient experience through effective insurance coordination.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Ability to Commute:
Charlotte, NC 28210 (Required)
Ability to Relocate:
Charlotte, NC 28210: Relocate before starting work (Required)
Work Location: In person
