Dental Reception / Treatment Coordinator - Specialty Dental Practice - Greensboro, NC

Permanent Dental Receptionist / Front Desk Job

Greensboro, NC

Job Description

We are a specialized dentistry office seeking to add an amazing dental office coordinator to our team. The candidate will directly work with patients at the front desk, answering phones, checking patients in and out, reviewing treatment financials and scheduling appointments. Our ideal new team member will be the first point of contact for patients, providing exceptional service and ensuring smooth operations at the front desk. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment as well as being a team player. Experience in Medical administrative support is required.

Welcoming every Patient: greet the patients as they arrive, making the first impression that sets the tone for the rest of their visit. They set an inviting and professional atmosphere for everyone who walks into the dental practice. Assist them with check-in and check-out processes as well as making patient's next appointment.
Excellent verbal communication, multitasking which can include helping out the back team, and problem-solving abilities a must.
Manage phone calls, emails, and inquiries with professionalism and courtesy.
Perform insurance verification, claims, predeterminations and ensure accurate documentation for all new and existing patients.
Review, enter and maintain patient documentation using Dentrix software a must. Must be able to explain treatment completed or needed to patients.
Assist with scheduling appointments, confirming appointments, ability to fill the schedule a must and managing the calendar for dental staff, making sure schedules are full.
Process payments and handle billing inquiries as needed as well as being able to figure out a patient's co-payment at time of visit. Entering insurance checks into a patient's ledger a plus.
Maintain a clean and organized front desk area to create a welcoming environment.
Collaborate with dental staff to ensure seamless patient service and care.

Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 32 – 36 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Paid training
Uniform allowance
Vision insurance

Schedule:

8 hour shift
No weekends

Work Location: In person

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