Dental Consultant - Job - #961 - North Los Angeles County Regional Center - Chatsworth, CA

Permanent Dental Receptionist / Front Desk Job

#961

Job Description

DENTAL CONSULTANT
The Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
SUPERVISION: Receive general supervision from the Medical Services Manager.
The Position and Job Summary:
Provides clinical consultation, education, and outreach regarding dental needs to consumers and their families, along with Regional Center staff and community organizations who serve individuals with developmental disabilities. Provides technical assistance and quality assurance to vendor dental providers.

Consultation and clinical review of dental treatment proposals to assess dental necessity, standard of care, cost effectiveness, and appropriateness to meet routine and specialized dental care needs as per Lanterman act guidelines.
Consultation with consumers, families and service providers regarding consumer dental needs and identifying generic and vendor resources to meet dental needs.
Conducts assessments within scope of expertise in various community settings to ensure that health and safety needs are addressed. No direct dental care is performed.
Participates in interdisciplinary consultations and meetings with clinicians and Consumer Services Coordinators.
Provides expert review, consultation, testimony, and complaint resolution as part of due process proceedings as relevant to dental care and scope of expertise.
Provides technical assistance, and quality assurance of vendor dental providers and assistance with complaint resolution as applicable.
Collaborates and meets with external community partners, such as health plans, and governmental agencies as relevant to scope of expertise.
Provides training/ education/ community outreach on dental health, hygiene for regional center staff, community organizations, service providers, families, consumers.
Participates with Quality Assurance and Risk management teams to assist Regional Center in protecting the health and welfare of consumers.
Travels to visit consumers and service providers in a variety of community settings on a timely basis, using reliable transportation.
Other duties may be assigned.
Full/Part Time no less than 24 hours

ANALYTICAL AND REASONING SKILLS

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

INTERPERSONAL SKILLS

Ability to build and cultivate relationships; work cooperatively; establish rapport and gain trust; listen and elicit pertinent information effectively; and interact effectively with people from diverse cultures.

WRITTEN AND VERBAL COMMUNICATION SKILLS

Ability to speak and write in an organized and effective manner; speak confidently in small settings; and write with excellent grammar.

ORGANIZATIONAL SKILLS

Ability to exercise duties in an organized manner; plan, prioritize and complete duties in a timely manner; be detail oriented; and multi-task.

LANGUAGE SKILLS

None.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is required to:

Stand Up – to 1/3 of time
Sit - 1/3 to 2/3 of time
Talk or hear -1/3 to 2/3 of time

WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in an office or field environment where the noise level is moderate.
SUPERVISORY RESPONSIBILITIES
This position does not supervise other NLACRC employees.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE

Completion of Accredited/ California Board approved Registered Dental Hygienist or Registered Dental Assistant program.
Five (5) years of related, professional experience providing direct dental care. Experience working with special needs dentistry and/or developmental disabilities is strongly preferred.

KNOWLEDGE and/or SKILLS

Knowledge of best practice for dental treatment principles and procedures.
General understanding of dental billing practice and procedures.
Ability to work collaboratively in team-oriented environment.
Ability to present, train and teach professionals, families, consumers, community providers.
Microsoft Office and related applications

LICENSES and/or CERTIFICATES

A current, unrestricted California Registered Dental Assistant License (RDA/ RDAEF)

OR

A current, unrestricted California Registered Dental Hygienist License (RDH/ RDHEF/ RDHAP)

AND

Valid California Driver's License.

COMPETENCIES

Excellent customer service
Ability to work in a team
Attention to detail.
Ability to prioritize, respond to multiple tasks, requests and meet time-lines.
Review and present information obtained in a concise manner.
Ability to work under pressure and assume responsibility for complex tasks.
Ability to work effectively with people from diverse cultures.

NLACRC Offers an Excellent Benefits Package:
We offer employees a variety of health and dental plans.

Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
Participate in the Public Service Loan Forgiveness program
Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time
Holidays – NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid – remote option

Please note that benefit costs are pro-rated for part-time employees.
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
Compensation
This position is non-exempt. Annual Salary Range: $78,098.80 - $110,344.00
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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