Dental Office Receptionist - Wenzon Family Dental - Crystal Lake, IL

OverviewWe are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional service and support in a friendly and professional manner. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. The Dental Receptionist will play a crucial role in ensuring smooth operations within the office while maintaining a welcoming environment for our patients.
Duties

Greet patients warmly and manage their check-in and check-out processes.
Schedule and confirm patient appointments using electronic systems.
Perform insurance verification to ensure coverage for dental services.
Collect patient information accurately, including medical history and insurance details.
Handle phone inquiries with excellent phone etiquette, addressing patient questions or concerns.
Maintain organized patient records in compliance with privacy regulations.
Process payments and assist with medical collections as necessary.
Utilize software systems such as Athenahealth for managing patient data and appointments.
Stay updated on ICD-9 and ICD-10 coding practices to assist with billing inquiries.

Requirements

Previous experience as a receptionist or in a similar role within a healthcare setting is preferred.
Proficiency in insurance verification processes and familiarity with medical billing codes (ICD-9, ICD-10).
Strong computer skills with the ability to navigate various software systems efficiently. Experience with Eagle Soft is preferred
Excellent customer service skills, demonstrating patience and empathy towards patients.
Ability to work effectively in a fast-paced environment while managing multiple tasks.
Strong organizational skills with attention to detail to maintain accurate records.
A positive attitude and willingness to learn new systems and procedures.

If you are passionate about providing outstanding patient service and thrive in a dynamic environment, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 25 – 30 per week
Benefits:

401(k) matching
Paid time off

Schedule:

Monday to Friday

Ability to Commute:

Crystal Lake, IL 60014 (Required)

Work Location: In person

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