Front Desk Receptionist Dental - Dentistry in the Highlands - Fall River, MA

Job SummaryWe are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our patients and visitors. The ideal candidate will possess excellent communication skills, a strong understanding of dental terminology, and experience with office management software such SoftDent, Weave and Vixwin. This role is essential in ensuring a welcoming environment while efficiently managing administrative tasks as well as securing effective scheduling for involved providers.
Responsibilities

Greet patients and visitors in a warm and professional manner.
Manage incoming calls, schedule appointments, and handle inquiries effectively.
Process patient information, including insurance verification.
Assist with billing inquiries.
Create /submit required claims with proper documentations.
Ensure the front desk area is organized and presentable at all times.
Collaborate with dentist and other clinical staff to ensure smooth operations within the office.
Perform additional administrative tasks as required.

Skills

Proficiency in office software applications, particularly SoftDent, Weave and NEA.
Strong understanding of medical terminology and ICD-10 coding.
Bilingual abilities, especially in Portuguese , are highly desirable.
Excellent interpersonal skills with the ability to communicate effectively with diverse populations.
Strong organizational skills with attention to detail.
Ability to multitask in a fast-paced environment while maintaining professionalism.
Previous experience in a front desk or receptionist role within a medical setting is required.

Join our team and contribute to providing exceptional service while supporting our healthcare mission!
Job Types: Full-time, Part-time
Pay: $19.00 - $20.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Work Location: In person

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