Princess Dental Staffing
Medical/Dental Receptionist - Front Desk - South County Periodontics - Mission Viejo, CA
Permanent Dental Receptionist / Front Desk Job in South County Periodontics
Job Description
We are a fee for service private practice specializing in Periodontics and Implant Surgery. Our doctors are honest, ethical, well regarded in the community and considered thought leaders in the specialty. We strive to deliver the best quality care to our patients in the most compassionate manner while also having fun.
Description of position
Our thriving practice needs a a receptionist who can answer phones in a friendly manner, coordinate doctor and patient schedules, manage patient finance and treatment plans, understands and process dental insurance. We are looking for a full time professional who believes that patients should be treated like family, and understands the value of 5 star service. Experience is beneficial, but we will train the right individual.
Job Duties
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on doctor availability
Maintain accurate digital patient records
Call patients to remind them of upcoming appointments and help them schedule referral appointments when appropriate
Provide patients with support and guidance as needed
Skills and requirements
High school diploma/GED required (Associate or Bachelor's a plus)
1 year experience in the dental field preferred but will train the right individual
Familiarity with Dentrix
Ability to handle a fast-paced environment and prioritize tasks based on importance
Excellent communication and problem solving skills
Computer savvy with working knowledge of Microsoft Word and Excel
Effectively use the internet including management of emails and attachments
Work Schedule: Full time, Monday-Friday 8am-5pmBenefits
401 K profit sharing plan with match
Monthly bonus incentives
Medical benefits
Dental benefits
Continuing education benefits
Uniform allowance
Salary: $17-$25/hour DOE plus bonuses
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Location:
Mission Viejo, CA 92691 (Preferred)
Ability to Commute:
Mission Viejo, CA 92691 (Required)
Ability to Relocate:
Mission Viejo, CA 92691: Relocate before starting work (Required)
Work Location: In person
