Bilingual Dental Front Desk Assistant (Evening & Saturday) - Grinville Dental Clinic - Griffin, GA

Job Title: Front Desk Assistant (Bilingual)Location: Grinville Dental Clinic – Griffin, GAJob Type: Part-time (Evenings & Saturdays)
About Us:Grinville Dental Clinic is an after-hours emergency and family dental practice committed to providing compassionate, high-quality care. Our mission is to serve our community with empathy and exceptional service. We are looking for a bilingual (English/Spanish) Front Desk Assistant to join our growing team and help us deliver an outstanding patient experience.
Position Summary:As a Front Desk Assistant, you will be the first point of contact for patients, ensuring smooth day-to-day operations. The ideal candidate will be friendly, organized, and able to handle multiple tasks in a fast-paced environment. In addition to front desk duties, you will be responsible for insurance claims processing and billing, ensuring accuracy and timely submission.
Key Responsibilities:

Greet and check-in patients, ensuring all necessary forms are completed via Dental Intelligence or provided in paper format if needed.
Verify patient information, insurance details, and co-payments at check-in using Vyne.
Handle all incoming calls, manage missed calls, and send follow-up text messages using RingCentral and Dental Intelligence.
Process payments, collect co-pays, and apply any promotions at check-in.
Maintain and update patient records in Open Dental.
Prepare insurance claims and submit them via Vyne and various insurance carrier portals ensuring all necessary documentation is accurate.
Assist with billing and follow up on outstanding claims and payments from patients and insurance providers.
Schedule appointments and manage patient follow-up calls.
Provide patients with financing options through Sunbit, Cherry or Proceed.
Support clinical staff by organizing patient files and preparing for dental procedures.
Ensure the reception area remains clean and organized at all times.

Qualifications:

Bilingual (English/Spanish) required.
Experience in a dental office required.
Strong organizational and multitasking skills.
Strong Knowledge of dental insurance processes and billing is a plus.
Familiarity with Open Dental, Dental Intelligence, Poynt POS, and Vyne is beneficial.
Excellent communication and customer service skills.
Ability to work flexible hours: Tuesday to Thursday (5:00 PM – 10:00 PM) , Friday (3:00pm - 10:00pm) and Saturday (8:00 AM – 2:00 PM).

Benefits:

Competitive pay and growth opportunities in a fast-growing dental practice.

If you’re passionate about helping patients and want to be part of a dynamic, community-focused team, we’d love to hear from you!
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Schedule:

4 hour shift
8 hour shift
Evening shift
Rotating weekends
Weekends as needed

Application Question(s):

Are you available in the evenings (until 10 pm) & Saturdays (until 2pm)?

Experience:

Open Dental: 1 year (Required)
Dental office: 2 years (Required)
Dental Insurance & Billing: 2 years (Required)
Front desk: 2 years (Required)

Language:

Spanish (Preferred)

Ability to Commute:

Griffin, GA 30223 (Required)

Work Location: In person

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