Dental Clerical Receptionist- Level I - Joralemon Dental Services - New York, NY

Responsibilities: Under the direct supervision of the Clerical/Scheduling Supervisor, the Clerical Receptionist Level I will be responsible for the front desk reception/registration of the dental center patients. Other primary duties include scheduling and maintaining patient appointment functions in Dentrix Ascend, a web-based dental practice management application answering telephones, and all other tasks assigned by the Clerical /Scheduling Supervisor.
Qualifications: High School Diploma or Equivalency is required. Experience as a clerk and/or receptionist in a medical or dental setting is helpful but not required. Must be computer savvy and knowledgeable of word processing applications such as Microsoft Word and google docs.
Applicants should enjoy working with others be mature, possess good communication skills, pleasant telephone manner, and be able to work in fast-paced environments. Applicants must also be able to multitask and prioritize work assignments.
Receptionists must be able to work in front desk areas as well as in a call center environment.
Job Description and Duties:
- Greets patients and provides assistance to patients when needed
- Answers telephones and all other communication with patients and staff via email, and fax
- Appointment control and management of patients in Dentrix Ascend
- Checking patient eligibility via telephone patient insurance portal
- Confirming and rescheduling patient appointments
- Preparation of paper and electronic charts
- Works with administrative and professional staff, dental assistants, and fellow clerical receptionists to provide ancillary support for the treatment of patients at the dental center.
- Participates in the rotation of opening/closing and Saturday responsibilities.
- Ensures adequate scheduling of patients to promote dental center productivity
- Assumes other duties as necessary
- All other daily tasks assigned by the Clerical /Scheduling Supervisor
Job Type: Full-time
Pay: From $623.97 per week
Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Professional development assistance

Schedule:

10 hour shift
Rotating weekends

Work Location: In person

Read More