Dental Office Front Desk Manager - Dr. Joseph Ruisi DDS - Floral Park, NY

Job SummaryWe are seeking a dedicated and professional Dental/Orthodontist Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various clerical tasks. This role requires strong time management skills, computer literacy, and the ability to handle multiple responsibilities efficiently.
Responsibilities

Greet and welcome patients in a friendly and professional manner.
Manage front desk operations, including answering phone calls and responding to inquiries.
Manage all Insurance billing and collecting
Perform data entry tasks accurately and efficiently.
Schedule appointments and maintain an organized calendar for the office.
Handle clerical duties such as filing, proofreading documents, and maintaining records.
Handle customer service issues with professionalism and resolve conflicts effectively.
Collaborate with other staff members to ensure smooth office operations.
Maintain a clean and organized front desk area.

Requirements

Proven experience in customer service or a related field is preferred.
Strong clerical skills with attention to detail.
Excellent time management abilities to prioritize tasks effectively.
Proficient in computer use, including data entry and basic software applications.
Familiarity with dental receptionist duties is a plus.
Ability to proofread documents for accuracy and clarity.
Strong communication skills, both verbal and written.
A positive attitude and the ability to work well under pressure.
Knowledge of Dolphin Software preferred but not necessary

Join our team as a Front Desk Agent where you can contribute to creating a welcoming environment for our clients while honing your skills in a dynamic setting.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 25 – 30 per week
Schedule:

No weekends

Work Location: In person

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