Princess Dental Staffing
Dental Receptionist - Falls Family Dental in North Raleigh, NC - Raleigh, NC
Permanent Dental Receptionist / Front Desk Job in Raleigh, NC
OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring smooth operations at the front desk of our dental practice. This position requires excellent communication skills, attention to detail, and a strong understanding of dental terminology and office management practices. The Dental Receptionist will be responsible for managing patient interactions, scheduling appointments, and maintaining accurate health records.
Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures.
Schedule and confirm patient appointments using dental practice management software such as Athenahealth or eClinicalWorks.
Maintain patient records, ensuring all information is accurate and up-to-date in compliance with health information management standards.
Handle phone inquiries, providing information about services and addressing patient concerns effectively.
Process patient payments and manage billing inquiries, including coding for insurance claims.
Collaborate with dental staff to ensure seamless patient flow and efficient office operations.
Keep the front desk area organized and welcoming for patients.
Stay informed about dental terminology and medical coding to assist with administrative tasks.
Experience
Previous experience in a front desk role within a healthcare setting is preferred, particularly in a dental or hospital environment.
Familiarity with dental software systems such as Epic is a plus.
Knowledge of medical terminology and coding practices is advantageous.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Excellent interpersonal skills to communicate effectively with patients and team members alike.
Join our team as a Dental Receptionist and contribute to providing exceptional care to our patients while ensuring efficient office management!
Job Type: Full-time
Pay: $19.61 - $20.80 per hour
Expected hours: 34 â 40 per week
Schedule:
8 hour shift
Work Location: In person
