DENTAL FRONT DESK/PATIENT COORDICATOR - Charles Street Dental - Boston, MA

Position: Dental Front Desk/Patient Coordinator
Location: Charles Street Dental
Type: Part-time (3-4 days/week)
About Us:
We are a new and fast-growing dental office in Boston, offering an incredible opportunity to join our team during this exciting time of growth! As a privately owned, patient-focused practice, we are dedicated to providing exceptional dental care in a warm and welcoming environment. Our team is passionate about building lasting relationships with every patient, delivering personalized treatments that prioritize quality care. With ample growth potential and a supportive team atmosphere, this is the perfect time to become part of our journey. Don’t just take our word for it—check out our 5-star Google Reviews!
We’re currently seeking a Dental Front Desk/Patient Coordinator to join our team. This role is ideal for someone who thrives in a friendly environment, values meaningful connections, and is passionate about delivering outstanding customer service. If you’re looking for an opportunity to grow and make a difference, we’d love to hear from you!
Key Responsibilities:
Patient Relations:

Greet patients warmly and create a welcoming atmosphere.
Manage patient check-in and check-out processes efficiently.
Address patient inquiries in person, via phone, and email with professionalism and clarity.

Scheduling:

Schedule and confirm patient appointments.
Coordinate treatment plans with patients to ensure proper scheduling and follow-ups.

Insurance and Billing:

Verify insurance benefits and eligibility prior to appointments.
Submit insurance claims, process payments, and manage accounts receivable.
Calculate and explain treatment costs, payment options, and insurance coverage to patients.

Administrative Duties:

Maintain accurate patient records and ensure HIPAA compliance.
Assist the dental team with additional administrative tasks as required.

Qualifications:

Prior experience in a dental or medical office (preferred but not required).
Knowledge of dental insurance, billing, and scheduling systems.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.

What We Offer:

Compensation based on experience.
Flexible schedule, including parent-friendly schedule
Stay-at-home parents looking to start a new career are encouraged to apply!
Opportunities for professional growth and development.
A positive, supportive work environment.

Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 24 – 32 per week
Benefits:

Flexible schedule
Opportunities for advancement

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Work Location: In person

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