Dental Receptionist - Smile Haven - Chicago, IL

Job OverviewWe are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks within a busy dental clinic. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and staff.
Duties

Greet patients warmly and assist them with check-in and check-out processes.
Manage patient scheduling, including appointments, cancellations, and rescheduling as needed.
Maintain accurate medical records and ensure compliance with privacy regulations.
Handle clerical duties such as filing, data entry, and managing correspondence.
Process patient insurance information and verify eligibility for services.
Assist with medical coding using ICD-9 and ICD-10 standards when necessary.
Provide support for patient inquiries regarding treatments, services, and billing.
Collaborate with dental staff to ensure smooth operations within the clinic.
Maintain a clean and organized reception area.

Requirements

Previous experience in a medical or dental office preferred.
Strong customer service skills with a focus on patient satisfaction.
Familiarity with medical records management and clerical tasks.
Knowledge of ICD-9 and ICD-10 coding is a plus.
Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
Ability to work in a fast-paced environment while maintaining professionalism.
Excellent verbal and written communication skills.
Proficient in using office equipment and software relevant to clinic operations.

Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while growing your career in the dental field!
Job Type: Full-time
Pay: $19.00 - $27.00 per hour
Expected hours: 40 – 50 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Work Location: In person

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