Dental Receptionist / Front Desk needed in our dental office

Permanent Dental Receptionist / Front Desk Job

Los Angeles, CA

Job Description

We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing the front desk operations. This role is essential in ensuring smooth communication within the office and maintaining a welcoming environment.

Duties

• Greet patients and visitors warmly and assist them with check-in and check-out processes.
• Manage incoming calls, schedule appointments, and handle inquiries regarding services.
• Perform insurance verification and ensure accurate patient information is collected.
• Utilize Curve3 software for patient management, appointment scheduling, and record keeping.
• Assist with coding for insurance claims using ICD-9 and other relevant medical terminology.
• Maintain organized records of patient files and ensure compliance with medical office management standards.
• Collaborate with dental staff to facilitate efficient office operations and enhance patient experience.
• Handle administrative tasks such as filing, data entry, and managing correspondence.

Skills

• Proficiency in Curve or similar dental office management software is highly desirable.
• Strong understanding of medical terminology, coding (ICD-9), and insurance verification processes.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• Previous experience as a dental receptionist or in a medical office setting is preferred but not required.
• Strong organizational skills with the ability to work independently as well as part of a team.

Join us in providing excellent service to our patients while fostering a positive work environment!