Dental Office Manager - Casper Dental Corp PLLC - Cypress, TX

Permanent Dental Receptionist / Front Desk Job

Cypress, TX

Job Description

Are you a motivated and experienced Dental Office Manager ready to lead a thriving dental practice to new heights? We’re looking for a dynamic individual who thrives in a fast-paced environment and is passionate about providing exceptional patient experiences, driving office growth, and managing a high-performing team.
About Us:We are a private practice group with 5 locations in the DFW Metroplex and pride ourselves on delivering top-notch dental care and creating a welcoming environment for our patients. We believe that a well-managed office is the foundation for exceptional patient experiences. Most of our offices have over 2,000+ five-star Google reviews and we are seeking a Dental Office Manager who shares our vision of excellence and is eager to contribute to the growth and success of our practice.
Key Responsibilities:

Patient Experience: Ensure every patient receives outstanding customer service from check-in to check-out. Promote a patient-first culture, resolve any patient concerns, and continuously enhance the overall patient experience.
Office Growth: Drive practice growth through effective scheduling, retention strategies, and collaboration with marketing efforts. Actively participate in achieving practice goals for new patient acquisition and revenue targets.
Team Management: Lead, motivate, and manage a diverse team of dental professionals, including front office staff, hygienists, and dental assistants. Conduct regular team meetings, provide coaching, and foster a positive work environment.
Scheduling & Operations: Oversee the daily operations of the office, including patient scheduling, staff scheduling, and ensuring optimal productivity. Ensure that the office runs efficiently and smoothly at all times.
Financial Oversight: Monitor office performance metrics, manage budgets, and oversee billing and collections to ensure financial health and growth. Analyze KPIs and identify opportunities for improvement.
Compliance: Ensure the office adheres to all local, state, and federal regulations, including OSHA and HIPAA compliance. Maintain accurate records and documentation.
Marketing Support: Collaborate with the marketing team to implement promotions, referral programs, and community outreach initiatives.
Inventory Management: Maintain an organized inventory of office and clinical supplies, placing orders as necessary to ensure uninterrupted operations.
Policy Development: Establish and enforce office policies, procedures, and best practices to maintain consistency and high-quality service delivery.

Qualifications:

Proven Manager or similar leadership role in a dental or healthcare setting.
Strong leadership and team management skills with the ability to motivate and inspire employees.
Exceptional customer service skills and a passion for creating a positive patient experience.
Proficiency in dental office software (e.g., Open Dental) and Microsoft Office Suite.
Strong financial acumen and experience managing budgets, analyzing metrics, and achieving revenue goals.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational and problem-solving abilities.
Knowledge of HIPAA, OSHA, and other dental compliance regulations.

Why Join Us?

Competitive salary and benefits package plus performance bonuses
Opportunity to lead a thriving practice and make a significant impact on its growth and success.
A supportive and collaborative team environment.
Career growth opportunities within a respected and established practice.

Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed

Work Location: In person

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