Dental Insurance Coordinator/Patient Services Team Member - Light Touch Dental Care - Holland, OH

Permanent Dental Receptionist / Front Desk Job

Holland, OH

Job Description

Here we grow again!
We are a privately owned, single-doctor, family dental practice, and we need to add a friendly and engaging staff member to our front office patient services team.
For our Insurance Coordinator and Patient Services Team Member, we are looking for someone who loves all things insurance and billing related, who shows a great attitude, and who loves communicating with patients, staff and providers to help set everyone up for successful treatment planning and outcomes. Providing a welcoming and positive experience for our patients is always job number one at Light Touch Dental Care, and this position is key to our entire team being able to demonstrate this on a consistent basis.
Responsibilities include, but are not limited to:

Warmly welcoming patients to the practice every time
Answering, returning and routing phone and electronic communications
Creating and updating patient records
Scheduling and confirming patient appointments
Collecting/verifying patient dental benefit plan information
Receiving/posting patient payments on accounts
Creating or submitting for accurate pre-treatment estimates
Coordinating with 3rd party billing company activity/reporting
Patient ledger maintenance, research and clean-up
Generating patient statements and collecting accounts receivable payments
Reviewing and recommending changes to existing billing procedures
Regular reporting of billing and accounts receivable activity to office management

Other important job functions include:

Assisting the team in cleaning and maintaining all areas of the practice
Assisting the team in problem solving
Assisting the team in treatment planning and patient reactivation
Performing various related office or leadership delegated administrative tasks

At least one year of active dental billing and insurance coordination experience, or multiple years of dental office experience with the ability to demonstrate thorough knowledge of dental insurance, dental billing and Dentrix software use is required for this level of position in our practice.
Pay is commensurate with experience, abilities and compatibility with the practice and team.
Applicants are encouraged to apply through this online listing or in person at our new office location:
Light Touch Dental Care7010 Spring Meadows West DriveSuite 106Holland, OH 43528
Thank you for your interest in working at Light Touch Dental Care.
Job Types: Full-time, Part-time
Pay: $19.00 - $24.00 per hour
Expected hours: 30 – 36 per week
Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off

Schedule:

Monday to Friday
No weekends

Experience:

Dental Office: 1 year (Required)
Dental Billing: 1 year (Required)

Work Location: In person

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