Dental Front Office Administrator - Monica A Gobran, DMD PC - Worcester, MA

Dr. Gobran & Associates is looking for a front office administrator to join our team. Our family oriented office is a privately owned, modern, up to date multi-specialty office that prides itself in customer service and building relationships with our patients.
We are hoping for a strong, happy full time, professional person to "co-run" our front office with two other team members.
Office hours are Monday through Thursday from 7am - 5pm. We do work one Friday/month from 7am - 12pm.
Our office presents as a professional but warm dental office so our dress code is business/casual.
Key responsibilities for this team:
- Scheduling: Confirming, cancelling, rescheduling and keeping schedule full
- Phone: Answering calls, monitoring voicemails and making calls throughout the day
- Insurance: Verifying insurance, posting payments, resubmitting, etc.
- Accounts Receivable: Sending statements, contacting overdue accounts
- Accounts Payable: Calling to pay vendor account balances and organizing receipts
- Specialist Communication: Sending and receiving communications from other offices
- Treatment Plan: Entering and presenting treatment plans
- Misc.: Assisting with other misc. projects that come up
Requirements for this position:
- EagleSoft (or other dental software) experience
- Basic knowledge of dentistry (tooth numbers, the process of various treatment options, etc.)
- 1 year minimum of dental office experience
- Must be exceptionally detail oriented with an ability to multi task
- Organizational skills are very important as interruptions are constant
- Excellent computer skills (Microsoft Office, Excel experience)
- Good ‘happy’ telephone etiquette and professional
Qualifications

Administrative experience
Clerical experience
Driver's License
CPR Certification

Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 34 – 40 per week
Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off

Schedule:

Monday to Friday

Work Location: In person

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