Dental Treatment Coordinator - Posh Dental - Temecula, CA

Permanent Dental Receptionist / Front Desk Job

Temecula, CA

Job Description

We are an established private practice specializing in implants, cosmetic, and sedation dentistry. We are looking for an experienced Treatment/Financial Coordinator with a background in dental implants to join an amazing team of dedicated professionals at Posh Dental. Our practice is poised for growth and we are excited for a stellar addition to our front office. Must have a minimum of 3 years experience in a similar role. Spanish speaking is a plus.
The ideal candidate must have the following competencies:
*Explain the treatment plan, address patient concerns and answer any questions.
*Assist the patient in prioritizing the treatment and establish a plan for scheduling and collecting payment.
*Build trust, and understand the patient’s objectives.
*Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
*Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
*Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
*Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
*Track patient accounts receivable and outstanding balances to ensure timely payment.
*Assist in Practice’s collections protocol for all outstanding balances.
*Introduce new patients to the practice by going over health history, explaining the doctor’s examination, and describing any other features about the practice that should be highlighted.
*Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. Schedule treatment starts, follow-up daily on all unscheduled treatment plans.
*Greet and check patients in and out before and after treatment.
*Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
*Perform general office duties and other duties as required.
To be considered for this role you must have the following:
*Minimum 3 years Front Office Dental experience required.
*Experience with insurance is required.
*Experience with collections is required.
*Computer proficiency and the ability to learn new programs, Open Dental or Dentrix required.
*Knowledge and experience with closing complex dental treatment plans with implant procedures as well as insurance requirements.
This will be an incredibly rewarding position for the right candidate! Please include your resume and cover letter.
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:

401(k)

Schedule:

Monday to Friday

Work Location: In person

Read More

Job by