Dental Reception Specialist - Puyallup Valley Dental Care - Kelso, WA

OverviewWe are seeking a reliable, experienced, organized and dedicated individual to join our dental front office team for 3 days a week, Wednesday thru Friday
The ideal candidate will serve as the first point of contact for our patients, providing excellent customer service while managing various administrative tasks such as:
Responsibilities

Manage appointment scheduling and confirmations
Greet and assist patients as they arrive at the office, ensuring a welcoming atmosphere.
Maintain accurate patient records, including verifying insurance benefits
Handle incoming phone calls with professionalism, demonstrating excellent phone etiquette.
Process patient payments and help with checking patients out
Assist in maintaining the cleanliness and organization of the front desk area and waiting room.
Collaborate with dental staff to ensure smooth operations within the office.
Follow up on unscheduled treatment

Requirements

Previous experience in a dental office is a must.
Familiarity with Practiceworks or similar dental management software is a plus.
Strong organizational skills with attention to detail in managing patient information.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Ability to work in a fast-paced environment while maintaining professionalism under pressure.
Strong scheduling skills, be able to think outside the box when it comes to the schedule.
Must demonstrate proficiency in phone etiquette and customer service.
Must be able to multi-task
Ability to work collaboratively within a team while also being self-motivated.

Join our front office team where you can make a difference in patients' experiences while contributing to the overall success of our dental practice!
Job Type: Part-time
Pay: $20.00 - $30.00 per hour
Expected hours: 24 per week
Benefits:

Employee discount
Free parking
Paid sick time
Paid time off

Schedule:

8 hour shift
Day shift

Application Question(s):

Do you have dental experience?

Ability to Commute:

Puyallup, WA 98372 (Required)

Work Location: In person

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