Dental Office Treatment Coordinator and Receptionist - Yonghee Lee D.D.S INC. - Victorville, CA

About Us: Our office provides high-quality dental care with a focus on comfort, professionalism, and compassion. Our team is dedicated to ensuring that every patient feels welcome and well cared for. We are seeking a friendly and organized Dental Receptionist and Treatment Coordinator to join our team and help maintain the smooth operation of our office.
Job Description: You will be the first point of contact for our patients, setting the tone for their experience at our practice. Your responsibilities will include front desk operations, treatment/ insurance benefit coordinating, 3rd party financing, scheduling appointments, maintaining hygiene and patient recall, handling patient inquiries, and supporting the dental team and management as needed to ensure exceptional patient care.
Key Responsibilities:

Greet patients warmly and professionally upon arrival
Schedule and confirm appointments for patients
Answer phone calls and respond to patient inquiries
Verify patient information and insurance details and history
Process patient payments
Maintain accurate patient records and files
Assist with patient check-in and check-out
Coordinate with the dental team to ensure smooth office operations
Ensure the reception area is neat and organized
Adhere to all office policies, procedures, and HIPAA and OSHA regulations

Qualifications:

1 year previous experience with PPO dental insurance
Bilingual (Spanish) with excellent communication and customer service skills
Strong timekeeping and organizational skills with attention to detail
Ability to multitask in a fast-paced environment
Proficient with computer systems and dental office software (experience with Practice Web/Open Dental a plus)
A positive, friendly, and professional attitude

Benefits:

Competitive salary
Paid time off and holidays
Professional development opportunities
Friendly and supportive work environment

Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:

Employee discount
Paid time off

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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