Dental Patient Care Coordinator - Bridget Singh, DDS - Seattle, WA

Permanent Dental Receptionist / Front Desk Job

Seattle, WA

Job Description

Our growing dental office is looking to add another person to our team. We strive to provide the highest quality dental care and a comfortable experience in a positive and calm environment. We are looking for a second person to help with treatment plan presentation, checking patients out, and support with all front desk duties, while always giving our patients an exceptional experience. An ability to assist with limited sterilization and occasional room turnover would be preferred.
Our patient care coordinator will assist with managing our front desk on a daily basis. A professional, pleasant personality and positive attitude is a must, as this is a customer service role. Your duties and responsibilities include welcoming patients and executing all administrative tasks to the highest quality standards. You may be the first point of contact for our patients and we are looking for a friendly, positive, enthusiastic, and welcoming person. Duties will include greeting patients, answering the phone, scheduling appointments, collecting payments during check-out, and presenting treatment plans and associated costs. Multitasking and customer service skills are essential for this position.
Prior dental experience is a plus, but not required. A bonus would be someone with assisting experience to help with occasional room turnover, sterilization, perio charting, or scanning, if needed.
We are excited to welcome another team member to our beautiful office. Parking is provided.
Responsibilities

Greet and welcome patients as soon as they arrive at the office
Check patients in and ensure they have all paperwork and insurance information filled out
Answer incoming phone calls and assist with responding to emails, texts, and scheduling
Always giving patients a 5 star experience
Ensure reception area is tidy and presentable
Confirming patients for their appointments
Collecting payments from patients checking out
Explaining treatment costs and presenting treatment plans
Keeping the schedule full
Other duties may include photocopying, faxing, scanning, and communicating with other offices

Skills

Proven work experience as a Treatment or Financial Coordinator, or similar role (preferred but not required)
Professional attitude and appearance
Solid written and verbal communication skills
Confidence in presenting high value treatment plans
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Experience with Dentrix a plus

Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
No weekends

Education:

High school or equivalent (Preferred)

Experience:

Customer Service: 2 years (Preferred)
Computer Skills: 2 years (Preferred)

Work Location: In person

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