Dental Front Office Manager – Fee-for-Service, Patient-Focused Practice - Fresh Smile Seattle - Seattle, WA

Permanent Dental Receptionist / Front Desk Job

Seattle, WA

Job Description

Capitol Hill, Seattle | Full-Time $25 – $35 per hour, based on skills and experience Monday – Friday, 7:30 AM – 4:30/5:00 PM (1-hour lunch break, 12:00 – 1:00 PM) ️ Mondays are half days with dedicated additional administrative time to catch up on administrative tasks

Fresh Smile Seattle, a privately owned, fee-for-service dental practice, is seeking a Front Office Manager to oversee daily operations, enhance efficiency, and provide an outstanding patient experience.

Why Join Us?

✔️ Competitive pay – $25 – $35 per hour based on experience ✔️ Patient-first approach – no rushed appointments or corporate quotas ✔️ Health insurance benefits ✔️ Parking or ORCA pass covered ✔️ Supportive, structured work environment with dedicated administrative time

Key Responsibilities:

Manage scheduling & front desk operations to ensure efficiency and an exceptional patient experience
Coordinate financials, including treatment estimates, payment plans, and patient AR
Oversee insurance claims and AR – currently outsourced but could be handled in-house depending on experience and skills
Track and manage patient AR, ensuring timely collections and clear financial communication
Clearly explain insurance benefits to help patients understand their coverage
Handle patient communication, including emails, phone calls, and text messaging
Coordinate with specialist offices for referrals and patient follow-ups
Maintain patient records & utilize Oryx practice management software
Monitor production goals and optimize appointment scheduling
Stay on top of daily administrative tasks, with Mondays providing additional time to catch up

Who You Are:

✔️ 1+ year of experience in dental front office management ✔️ Highly organized & detail-oriented – you thrive in a structured environment ✔️ A strong communicator – clear, confident, and patient-focused ✔️ Friendly and professional – patients feel valued from the moment they arrive ✔️ Business-minded – you balance patient care with practice efficiency ✔️ Familiar with dental insurance billing, claims processing, and AR management ✔️ Tech-savvy, with experience in Oryx or other dental software

What We Offer:

Competitive pay based on experience ($25 – $35 per hour) Health insurance benefits Parking or ORCA pass covered A professional, supportive work environment A structured schedule with dedicated administrative time

How to Apply: If you’re organized, patient-focused, and ready to contribute to a growing practice, send your resume and a brief introduction.

We look forward to meeting you!

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