Dental Treatment Coordinator - Align Dental Care - Dallas, TX

Permanent Dental Receptionist / Front Desk Job

Dallas, TX

Job Description

Who Are We?
At Align Dental Care, we are dedicated to providing top-quality dental care to the community in a friendly and welcoming environment. We believe in creating lasting relationships with our patients by delivering personalized, compassionate care. We are currently looking for a motivated and dedicated Dental Assistant to join our team!
Summary Treatment Coordinators serves as an empathic educator on the importance of oral health and sharing financing options to make treatment affordable for patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork/consent and insurance verifications; and schedule patient appointments including new patients, recall, or emergencies. Treatment Coordinators are also cross-trained on basic back office functions to help support the 5-star patient experience like check out and check in to be able to process payments.
What You’ll Do

Execute 5-star patient experience: coordinate with dentist to provide empathic education to patients; present financing options in easy to understand process; schedule follow up or additional appointments as needed.
Individualized customer care: address needs, questions or concerns in respectful, friendly, timely manner providing comforting and reassuring responses escalating to additional team members when necessary
Reduce patient wait times through advance by preparing reviewing schedules, charts, insurance information, or additional information needed from patient before visit
Initiate patient paperwork for treatment (employment, insurance, etc.); Conduct insurance verification to obtain correct co-pays
Assist patients with payment-related questions; process in office payments
Maintain Clean & Bright; oversee cleanliness and orderliness of lobby and front office
Team Support: provide assistance in others areas of the clinic, as requested

Job Requirements

Minimum age of 18 required
High School Diploma or equivalent required
Bilingual (English/Spanish) highly preferred
Active RDA certification preferred
1+ year of Dental Treatment Coordinating
Intermediate to advance computer use and data entry skills
Reliable transportation

Full-time position, six (6) days a week including Saturday. Saturday is mandatory for all team members (40-45 hours/week).
Office Hours: Monday thru Thursday: 9:30 – 5:30
Friday: 9:00 - 3:00
Saturday: 8
Job Type: Full-time
Schedule:

Every weekend
Monday to Friday

Experience:

Treatment Coordinating: 1 year (Required)

Language:

English and Spanish (Required)

Ability to Commute:

Dallas, TX 75227 (Required)

Ability to Relocate:

Dallas, TX 75227: Relocate before starting work (Preferred)

Work Location: In person

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