Dental Treatment Coordinator - Active Dental - Irving, TX

Permanent Dental Receptionist / Front Desk Job

Irving, TX

Job Description

Join a Team that Values Your Contributions - Active Dental is Different!
We are looking to add a Dental Treatment Coordinator to the team! We currently have 5 Locations across Dallas-Fort Worth, TX - Irving, Plano, Frisco, Flower Mound and Prosper
We are a fast-growing, privately owned dental practice, seeking a Dental Treatment Coordinator to join our team.
We are looking for a candidate who understands the importance of Growth, Mentoring/Development, and Community .
Position Overview:
We are looking for a Treatment Coordinator to help us go to the next level with our service. You will be expected to effectively communicate with patients about possible treatment plans we have to offer. You will also explain treatment options and related costs. The Treatment Coordinator is a liaison between the doctor and the patient and assists in the gathering of information about the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements. You are expected to create a calm and warm environment for patients who are otherwise anxious and concerned about the affordability of dentistry. The Treatment Coordinator will also coordinate as needed, with other offices making sure that referrals and correspondence are received and followed up on.
Responsibilities:

Prepare financial treatment plans, calculate fees based on fee schedules, and present plan options to patients
Make all financial arrangements with the patient after the doctor has left the consultation
Assist patients with financial options, insurance questions, and treatment concerns
Be present during comprehensive exams to understand patient needs
Handle objections to a proposed treatment
Educate patients as necessary, regarding dental benefits
Determine dental benefit eligibility. limitations, and payment estimates as necessary
Follow up with large treatment cases and fulfill specific patient requests
Assisting in all administrative tasks at the front office, including answering phones, and collecting payments

We are looking for someone who:

Loves working in a friendly and positive environment
Feels comfortable having financial conversations with patients and fielding objections
Has the ability to prioritize and plan ahead
Loves working as a team to achieve bonus goals
Has exceptional communication skills and the ability to demonstrate these skills in both face-to-face and electronic formats including but not limited to phone and email systems with special attention to detail and accuracy
Demonstrates a positive attitude, self-motivation, organization, and resourcefulness
Has a strong relationship-building and interpersonal skills- must be able to establish and maintain positive relations with patients
Has an incredible work ethic

Personal Traits - the most successful employees at Active Dental exhibit the following traits:

100% honest and ethical - able to develop the trust and confidence of internal and external customers
Smile-DNA - Genuinely Happy with a built-in desire to make people Smile
Mature - willing to ask for help in real time and admit mistakes
Self-motivating - a proactive problem solver and an excellent communicator
Detail Oriented - well organized with a fanatical focus on details
Team player - willing to put the interests of the team above your own
Incredible people skills and professionalism in person, on the phone, and through email
Exquisite time management, prioritization, and the ability to remain organized and control chaos
Unparalleled intensity and quality of work, with an insatiable appetite to get the job done
Seeks opportunity in change and does not fear a dynamic environment

Perks:

Fast Growing, Top-Quality, Privately Owned Office
Huge Opportunity for Advancement
Competitive Income Potential!
Enjoyable, Respectful Professional Environment
Growth: Connect, Learn, Mentor, Share
Company-provided Seattle Study Club Membership and CE courses
State-of-the-Art Equipment Top-Tier Dental Supply Brands
Highly competitive compensation…and has the potential to be even more with bonus incentives!
Active Dental Culture!

Active Dental Core Values
At Active Dental, we pride ourselves on upholding these core values in everything we do:

A - Accountability
C – Communication
T – Teamwork
I – Innovative
V – Vision
E – Empathy
+ - Positivity

The Active Dental team strives to exemplify these core values and the next team member will be expected to as well.
Your role will be vitally important to keeping our practice running smoothly & maintaining our valued patients in the highest level of dental health. As you are excited by these extraordinary opportunities…we look forward to hearing from you very soon!
Want to learn more about Active Dental and our locations? Check out our website at ActiveDentalDFW.com (https://activedentalonline.com/)

Read More

Job by