- Permanent Dental Receptionist / Front Desk Job
- Medfield, MA
Job Description
Job SummaryWe are seeking a dedicated and personable Front Desk Associate to join our team at a close-knit dental office.
The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills and an attention to detail.
Duties
Greet guests upon arrival with a warm and friendly demeanor.
Manage check-in and check-out processes efficiently.
Answer phone calls promptly.
Assist with billing inquiries and ensure all charges are processed correctly.
Uphold high standards of cleanliness and organization at the front desk area and in the waiting area.
Qualifications
Previous experience working with the public is preferred.
Strong customer service skills with a focus on phone etiquette.
Excellent communication skills, both verbal and written.
Ability to multitask while maintaining attention to detail.
Proficient in using basic computer applications and a willingness to learn.
A positive attitude and a willingness to go above and beyond without being asked.
Hours
Monday: CLOSED
Tuesday: 9:30-7:00PM
Wednesday: 9:30-7:00PM
Thursday: 7:30-5:00PM
Friday: 7:30-3:00PM
**NO WEEKENDS**
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: No less than 24 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
No weekends
Work Location: In person