Dental Front Office Coordinator - Mountainville Dental of Lehigh - Allentown, PA

Permanent Dental Receptionist / Front Desk Job

Allentown, PA

Job Description

About Us: We love our patients and are dedicated to providing the BEST customer care to each and every one of them. We are looking for someone AWESOME on the phone with a passion for delivering exceptional service. If you have dental front office experience and want to be part of a thriving community presence, we want you to join our dental family!
Responsibilities:

Greet patients and handle check-in/check-out
Answer multiple phone lines professionally and courteously
Confirm appointments
Prepare and organize patient charts for the next scheduled day
Schedule patient appointments and keep the schedule full
Post patient and insurance payments, handle insurance filing
Manage monthly account billing
Oversee the appearance of the reception and front desk work area
Present financial treatment plan options
Submit insurance claims and pre-authorizations
Follow up with patients for recommended treatment scheduling
Enter insurance payments
Manage recall/recare system

Desired Skills:

A minimum of 1 year of dental office experience
Professional demeanor and excellent telephone etiquette
Knowledge of dental practices and procedures
Strong computer skills
Strong customer service and interpersonal skills
Experience working in a team environment
Experience with dental insurance and dental codes
Friendly personality with a clean appearance and positive attitude
Strong work ethic
Ability to multitask and pay attention to details
Knowledge of Softdent dental program preferred but not necessary
Be a TEAM player

Qualifications:

Demonstrated experience with dental office operations
Experience with PMS, ADA codes, dental claims, and insurance verification
Strong time management and organizational skills
Strong communication and interpersonal skills

Why Join Us? We want the “right person” to grow with our team, enjoy their time at work, and be challenged by what they do. If you are passionate about making a difference and providing top-notch customer care, we would love to hear from you!
How to Apply: If you are interested in this position, please email us at info@mdolpc.com introducing yourself and include a one-paragraph description of WHY you think YOU would be a perfect fit for this position in our practice.
Job Type: Full-time
Pay: $16.65 - $22.00 per hour
Expected hours: 30 – 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Application Question(s):

Do you know ADA codes?
Do you know how to verify dental insurance and read insurance benefit?

Experience:

Dental receptionist: 1 year (Required)

Language:

English and Spanish (Preferred)

Ability to Commute:

Allentown, PA 18103 (Required)

Ability to Relocate:

Allentown, PA 18103: Relocate before starting work (Required)

Work Location: In person

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