Dental Front Office Assistant - Portage Northern Dental - Portage Northern Dental - Byron Center, MI

Permanent Dental Assistant Job

Byron Center, MI

Job Description

Portage Northern Dental opened it's doors 30 years ago in the Portage Northern area of town. This has given our office the privilege of being a part of the wonderful community surrounding our office. At Portage Northern Dental, our team consists of dedicated, experienced professionals who are kind, friendly and caring. Patient experience is our number one priority and we strive to make sure they feel that from the first phone call. Using a combination of exceptional dental care and a "hometown" mindset we partner with our patients to provide the healthiest, most beautiful smiles modern dentistry can offer. This combination allows us to give patients the convenience of modern dental care, while still making them feel like part of the family. For patient comfort, we offer the option of nitrous during any appointment, pillows, and blankets. At Portage Northern Dental, we offer general dentistry for the whole family as well as a great selection of whitening procedures including at home and in-office options.
To learn more about our office, check out our website here: https://www.portagenortherndental.com/
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

Work Life Balance (Monday-Thursday 7:30AM-5PM)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities

Key Responsibilities

Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

Customer service experience
Dental office experienced (preferred)

Additional information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

No weekends

Ability to Relocate:

Portage, MI 49024: Relocate before starting work (Required)

Work Location: In person

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