Front Desk Dental Receptionist - Dr. Stephen J. Friedman Dental Practice - Havre De Grace, MD

Permanent Dental Receptionist / Front Desk Job

Havre De Grace, MD

Job Description

We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing the front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience in a medical or clinic setting is preferred.
Responsibilities

Greet and welcome patients and visitors in a warm and professional manner.
Manage incoming calls, emails, patient inquiries promptly.
Schedule appointments and confirm appointments efficiently using dentrix software.
Collect patient information including insurance details and verify insurance benefits
coordinate with a dental billing specialist to understand patient's insurance benefits and coverage
present treatment plan to patients explaining their insurance coverage and their co-pays and offer payment options when needed
Assist with administrative tasks including filing, data entry, and maintaining patient records.
Provide support for office management tasks to ensure smooth daily operations.
Communicate with dentist, hygienist, and dental assistants about patient dental needs and appointments.
Ensure that the front desk area is clean, organized, and well-stocked with necessary supplies.

Experience

Previous experience as a receptionist or in a similar administrative role is preferred.
Proficient in using Dentrix software preferred. if not, willing to learn Dentrix
Strong communication skills with patients and dental team members
Ability to handle multiple tasks simultaneously while maintaining attention to detail.
English-Spanish bilingual - a plus
High school diploma or equivalent

Benefits:
- Paid Sick Leave
- Paid vacation
- Dental insurance
- Uniform allowance
- CE credit
- Employee discount
If you are passionate about providing outstanding customer service in a Dental setting, we encourage you to apply for this exciting opportunity as our Front Desk Receptionist.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 32 – 36 per week
Schedule:

Monday to Thursday

Ability to Commute:

Silver Spring, MD 20902 (Required)

Ability to Relocate:

Silver Spring, MD 20902: Relocate before starting work (Required)

Work Location: In person
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:

Dental insurance
Paid time off

Schedule:

Monday to Friday

Ability to Commute:

Silver Spring, MD 20902 (Required)

Ability to Relocate:

Silver Spring, MD 20902: Relocate before starting work (Required)

Work Location: In person

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