Dental Front Office Associate - Luis Moya DDS - Palm Desert, CA

Job Summary:
The Front Office Associate is a key member of the dental practice team, responsible for providing excellent customer service to patients, managing administrative tasks, and ensuring the smooth operation of the front office. This role requires a friendly and professional demeanor, strong organizational skills, and the ability to multitask in a fast-paced environment. The Front Office Associate plays a crucial role in ensuring a positive patient experience from check-in to checkout.
Key Responsibilities:

Greet and check in patients in a friendly, professional manner, ensuring they feel comfortable and valued.
Answer phones, schedule appointments, and confirm patient appointments in a timely and accurate manner.
Verify and update patient information, including insurance details, medical histories, and contact information.
Handle billing, processing payments, and explaining payment options to patients.
Coordinate insurance verifications and pre-authorizations with insurance companies.
Maintain organized patient records and files, ensuring they are accurate and up-to-date.
Assist patients with any inquiries, both in person and over the phone, providing information on office policies, procedures, and treatments.
Manage patient flow, including checking patients in and out efficiently, and ensuring the appointment schedule runs smoothly.
Handle administrative tasks such as faxing, scanning, and filing documents as needed.

Qualifications:

High school diploma or equivalent; additional education or certifications in office administration or healthcare preferred.
Previous experience in a dental or healthcare setting is a plus.
Strong organizational skills with the ability to multitask and prioritize effectively.
Friendly, professional, and patient-focused attitude.

Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 per week
Ability to Commute:

Palm Desert, CA 92211 (Required)

Ability to Relocate:

Palm Desert, CA 92211: Relocate before starting work (Preferred)

Work Location: In person

Read More