Dental Patient Care Coordinator - North Coast Smiles - Orange, CA

About Us: We are a modern, fun, and hi-tech GP dental office committed to providing top-notch care and creating a positive experience for our patients and team. We believe in innovation, continuous improvement, and maintaining a supportive and energetic work environment. We’re looking for an enthusiastic, organized, and proactive Treatment Coordinator who thrives in a patient centered environment.
Key Responsibilities:

Office Operations: Manage daily office functions, including scheduling, patient intake, billing, and inventory management. Knowledge of Dentrix a plus
Leadership & Team Support: Be a apart of a talented team of dental professionals, ensuring smooth collaboration and optimal patient care.
Customer Experience: Provide excellent service to patients, addressing concerns and ensuring a comfortable and positive visit.
Financial Management: Oversee patient billing, insurance verification, and collections while maintaining a focus on accuracy and efficiency.
Compliance & Records: Ensure compliance with office policies, procedures, and regulations, including maintaining patient records in accordance with HIPAA guidelines.
Technology: Utilize modern dental practice management software to streamline operations and improve patient experiences.
Continuous Improvement: Work closely with the dentist and team to improve office procedures, patient care, and team efficiency.

The Ideal Candidate:

Experience Required: 2 years of experience in dental front office, with a solid understanding of dental insurance, billing, and patient management.
Skills: Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
Leadership: Proven experience leading a team with a positive, motivating approach to inspire success.
Communication: Excellent written and verbal communication skills with the ability to connect with patients and team members.
Tech-Savvy: Comfortable with dental office software and basic office tools; experience with [insert specific software] is a plus!
Problem Solver: Ability to quickly identify challenges and develop solutions that support both the team and the patients.
Positive Attitude: A positive, energetic, and proactive attitude that contributes to the practice’s collaborative and fun atmosphere.
Customer Service: Strong focus on patient experience and satisfaction.

Why Join Us?

Innovative Environment: Work in a modern, state-of-the-art dental office with the latest technology and a forward-thinking team.
Growth Opportunities: We believe in ongoing professional development and offer opportunities for continued education and career advancement.
Fun, Collaborative Team: Our team is supportive, friendly, and passionate about what we do. We regularly have team-building events and celebrations.

How to Apply:
If you have two years dental experience, are excited to bring your leadership skills, passion for customer service, and organizational expertise to our dental office, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re the perfect fit for this role.
*Benefits*
We offer a friendly and caring work atmosphere, achievable bonuses, a four-day work week and competitive pay. 401k available. This is a salary DOE position with paid vacation.
Qualified candidates should submit their resume with salary history and cover letter, and references.
Job Type: Full-time
Pay: $28.00 - $35.00 per hour
Benefits:

401(k)
401(k) matching
Employee discount
Paid time off

Schedule:

8 hour shift

Experience:

office: 3 years (Preferred)

Work Location: In person

Read More