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Dental Billing Coordinator - Providence Dentistry - ,

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Permanent Dental Receptionist / Front Desk Job

Permanent
Posted 10 months ago

Billing Coordinator – Innovative Dental Practice in South Charlotte
Providence Dentistry is looking for a detail-oriented, organized, and proactive Billing Coordinator to join our dynamic and innovative team! If you thrive in a fast-paced environment, enjoy problem-solving, and have a knack for numbers and insurance processes, this is the perfect opportunity for you.
What You'll Be Doing:
As our Billing Coordinator, you’ll play a key role in ensuring our financial operations run smoothly. Your primary responsibilities will include:
Daily Financial & Insurance Tasks:

Reconciling end-of-day reports using Excel to ensure accuracy in daily production.
Reviewing submitted claims through VYNE, identifying errors, and processing corrections or rejections.
Posting EFTs, credit card payments, insurance checks, and patient payments with precision.
Loading EOBs accurately into our system and managing secondary insurance filings.

Insurance & Claims Management:

Following up on all insurance claims—including first and second submissions, corrections, appeals, and correspondence with insurance companies and patients.
Processing and tracking pre-determinations, verifying insurance details, and updating treatment plans accordingly.
Managing insurance credentialing, fee schedules, and other insurance-related inquiries to ensure compliance and accuracy.

Account Reconciliation & Patient Communication:

Conducting monthly accounts receivables reconciliation and reaching out to patients regarding outstanding balances.
Processing insurance and patient refunds, preparing checks for approval.
Managing financial agreements for outstanding balances, including orthodontic accounts.

Administrative & Office Support:

Assisting the front desk by covering phone calls and lunch breaks as needed.
Handling end-of-day, end-of-month, and end-of-year reports for the accountant, including updating ADA codes annually.
Managing office supply orders for Staples, USPS, and miscellaneous office needs.

What We’re Looking For:

Experience in dental billing (2 years minimum – REQUIRED)
Strong knowledge of insurance claims, accounts receivable, and reconciliation
Proficiency in Excel and Word for financial reporting and correspondence
Ability to work independently and solve problems proactively
Excellent communication skills and a patient-focused mindset
Detail-oriented, organized, and able to manage multiple tasks efficiently

What We Offer:

A modern, high-tech office with a collaborative and supportive team
Opportunities for professional growth and development
Competitive pay and benefits package

Ready to Join Our Team?
If you're looking for a rewarding career in a progressive dental practice, we’d love to hear from you! Apply today and become a valued part of Providence Dentistry in South Charlotte.
Submit your resume and cover letter to: info@providencedentistrycharlotte.comLocation: Providence Dentistry – South Charlotte
We can’t wait to meet you!
Job Type: Full-time
Pay: From $27.00 per hour
Expected hours: 38 – 40 per week
Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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