Dental Receptionist - JUNGHEE HONG DDS - Tustin, CA

OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities

Greet patients warmly and manage the check-in process
Schedule appointments and confirm patient visits
Maintain accurate medical records and documentation review
Handle medical collections and insurance verifications, including Medicare
Assist with coding for billing purposes
Answer phone calls and respond to inquiries in a professional manner
Manage front desk operations, including filing, data entry, and administrative tasks
Ensure a clean and welcoming reception area for patients

Experience

1 year experience as a dental receptionist or in a similar administrative role is preferred
Familiarity with dental records management and documentation review is highly desirable
Knowledge of coding practices and medical collection processes is a plus
Bilingual abilities are an advantage for effective communication with diverse patient populations
Strong customer service skills with the ability to handle patient concerns compassionately
Proficient in using office equipment and software applications related to front desk operations

Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Expected hours: 40 per week
Schedule:

Monday to Friday

Language:

Bilingual (Required)

License/Certification:

X-Ray Certification (Preferred)

Ability to Commute:

Morgan Hill, CA 95037 (Required)

Ability to Relocate:

Morgan Hill, CA 95037: Relocate before starting work (Required)

Work Location: In person

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