Dental Front Office Lead - lowell dental arts - Lowell, MA

Permanent Dental Receptionist / Front Desk Job

Lowell, MA

Job Description

Dental Front Office Lead
We're looking for an experienced & reliable Front Office Lead to join our team at Lowell Dental Arts.
Front Office Lead Responsibilities/Duties: Responsible to oversee/support front desk staff and maintain high level of patient care.
Duties=
- Manage Provider Schedules
- Train new staff
- Resolve issues
- Provide guidance
- Act as a liason between patients, staff and dentist
- Maintain accurate patient records and ensure compliance with dental office regulations
- Verifying insurance eligibility
- Presenting treatment fees to patients
- Respond efficiently to patient and doctor needs and inquiries
- Ensuring a clean and organized front office appearance
- Handle patient inquiries, complaints, and concerns in a professional and timely manner
- Send claims
- Reconcile
- Open & close the office
Skills:
- Ability to adapt to changing conditions
- Ability to multitask and work efficiently
- Ability to provide excellent customer service
Job Type: Full-time
Pay: $20.13 - $25.00 per hour
Expected hours: 38 – 40 per week
Benefits:

401(k)
Paid time off

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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