Princess Dental Staffing
Dental Insurance Coordinator @ Dental Associates FL - Walding & Associates - Dental Care Alliance - Lakeland, FL
- Permanent Dental Assistant Job
- Lakeland, FL
Job Description
Overview:
Dental Associates FL - Walding & Associates is currently hiring a full-time Dental Insurance Coordinator for our office located in Lakeland, FL. Candidates must have prior experience working in a dental office handling various insurance plans; processing payments; and reviewing/posting audits. We are looking for candidates that have exceptional customer service skills; strong communication skills; Able to work in a fast paced office. The hours for this position will be: Mon - Thurs (and some Friday's)
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications:
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
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