Princess Dental Staffing
Dental Receptionist (Bilingual English and Chinese a must) - Dental Office Near Bryant Park - New York, NY
- Permanent Dental Receptionist / Front Desk Job
- New York, NY
Job Description
We are seeking a friendly and professional Bilingual Front Desk Receptionist fluent in English and Chinese for our busy Endodontic specialist office. The ideal candidate will have exceptional English communication skills (spoken and written) and a working proficiency in Chinese. You will be the face of our practice, providing top-tier customer service and administrative support to ensure smooth daily operations.
Key Responsibilities:
Greet patients warmly and create a welcoming environment.
Answer phones promptly and professionally, addressing patient inquiries or concerns.
Verify patient insurance coverage and benefits.
Calculate and explain copays to patients.
Submit accurate insurance claims and follow up as needed.
Resolve patient issues and billing concerns with a problem-solving mindset.
Collaborate with the team to ensure seamless patient experiences.
Handle scheduling, cancellations, and appointment confirmations.
Provide quick and effective responses to patient and team needs.
Maintain accurate and organized patient records and office documentation.
Requirements:
Fluency in English and proficiency in Chinese (spoken).
Prior front desk or customer service experience in a dental or medical office preferred.
Strong organizational skills with attention to detail.
Ability to calculate and explain copays confidently.
Excellent problem-solving and critical-thinking abilities.
Team player with a positive attitude and strong interpersonal skills.
Ability to manage multiple tasks in a fast-paced environment.
If you are a motivated individual who thrives in a dynamic environment and is passionate about patient care, we would love to hear from you! Please submit your resume and a brief cover letter explaining why youâre a great fit for this role.
We look forward to welcoming the next valuable member of our team!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 32 â 40 per week
Benefits:
Paid time off
Paid training
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person