Princess Dental Staffing
Dental Office Coordinator - Smiles of Westmont - Aurora, IL
- Permanent Dental Receptionist / Front Desk Job
- Aurora, IL
Job Description
We are seeking a dynamic and experienced Office Coordinator to join our team at a growing dental office with two dentists who work alternate days. The office is open 6 days a week and we are looking for someone who thrives in a fast-paced environment and can help drive the office toward continued success. Schedule will alternate between Mon-Thu and Sat or Mon to Fri.
Key Responsibilities:
Implement changes and systems to improve office workflow.
Clean up Accounts Receivable (AR) and streamline financial processes.
Structure and manage the recall system to ensure patients stay on track with their appointments.
Improve and develop office training systems for team members.
Optimize scheduling to maintain a prosperous and efficient day-to-day operation.
Foster positive relationships with patients and team members, creating a welcoming and professional environment.
Plan and execute marketing events to attract new patients and engage the community.
Present treatment plans to patients and offer financial options to ensure treatment is accessible.
Cover the front desk as needed, answering phones, entering checks, creating claims, and entering payments.
Provide support with any office function, including assisting with dental assisting tasks when needed.
Qualifications:
At least 5 years of experience as an Office Coordinator or Office Manager in a dental setting.
Strong background in dental assisting (knowledge of dental procedures and terminology).
Experience in handling AR, scheduling, claims, and insurance processing.
Must have excellent customer service skills, with a warm, positive, and professional personality.
Ability to meet goals and manage multiple tasks in a fast-paced environment.
A team player who fosters a positive work culture and supports the growth and development of colleagues.
Strong organizational skills, attention to detail, and ability to problem-solve.
Desired Traits:
Upbeat, friendly, and approachable attitude.
Ability to work independently as well as part of a team.
Motivated to help the practice grow and improve daily operations.
Passionate about patient care and ensuring the best possible experience for every patient.
Schedule:
Office open Monday through Saturday with flexible hours (minimum of 35 hours per week). Must be able to work alternate Saturdays and meet goals and complete tasks daily.
If you are ready to join a thriving, patient-focused dental practice and have the skills to help us grow, we would love to meet you!
Job Type: Full-time
Pay: $32.00 - $35.00 per hour
Expected hours: 35 per week
Benefits:
Employee discount
Flexible schedule
Paid time off
Referral program
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
People with a criminal record are encouraged to apply
Ability to Commute:
Westmont, IL 60559 (Required)
Work Location: In person