Dental Office Administrator - IBBI Dental Clinic - Chicago, IL

Job SummaryWe are seeking a bilingual (Spanish) friendly, organized, and detail-oriented Dental Receptionist to join our team at IBBI Dental Clinic. As the first point of contact for our patients, you will play a key role in creating a welcoming environment while ensuring smooth day-to-day operations at the front desk. You will be responsible for scheduling appointments and handling patient inquiries, managing patient records, verifying coverage and eligibility and providing exceptional customer service.
Responsibilities

Greet and check in patients in a warm and professional manner.
Schedule, confirm, and manage patient appointments.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Maintain patient records, update personal and insurance information.
Process insurance verification and handle billing inquiries.
Collect patient payments and manage financial transactions.
Coordinate patient flow and assist in managing the office schedule.
Ensure office is stocked with necessary supplies and maintain office cleanliness.
Assist with other administrative tasks as needed.

Qualifications/Experience

Bilingual (Spanish)
Previous experience in a dental office or healthcare setting preferred.
Strong communication and interpersonal skills.
Proficient in Microsoft Office.
Knowledge of insurance verification and billing practices is a plus.
Ability to multitask and stay organized in a fast-paced environment.
Professional appearance and attitude.

We invite qualified candidates who are passionate about supporting healthcare operations to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:

Employee discount

Schedule:

Day shift

Language:

Spanish (Required)

Ability to Commute:

Chicago, IL 60641 (Required)

Work Location: In person

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