Dental Front Office - Dr Ricci DDS - Burbank, CA

Job SummaryWe are seeking a dedicated and friendly Front Office Assistant to join our team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various administrative tasks efficiently.
Responsibilities

Greet guests upon arrival and provide a warm welcome.
Manage phone calls with professionalism, demonstrating excellent phone etiquette.
Assist guests with check-in and check-out processes, ensuring a smooth experience.
Handle guest inquiries and resolve any issues promptly to maintain high guest satisfaction.
Maintain accurate records of guest information and reservations using hotel management software.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests.
Provide information about local attractions, dining options, and hotel amenities.
Conduct night audits as necessary to ensure accurate financial reporting.
Assist in managing guest relations by fostering a positive environment for all visitors.

Qualifications

Previous experience in a dental office is preferred.
Strong customer service skills with the ability to interact positively with guests from diverse backgrounds.
Multilingual or bilingual abilities are a plus
Familiarity with Dentrix is a plus
Excellent organizational skills and attention to detail are essential for managing various tasks effectively.
Ability to work flexible hours, including nights and weekends as needed.
Join our team as a Front Office Assistant where your contributions will help create memorable experiences for our patients

Job Types: Full-time, Part-time
Pay: $20.53 - $28.00 per hour
Schedule:

10 hour shift
8 hour shift
No weekends

Ability to Commute:

Burbank, CA 91505 (Required)

Ability to Relocate:

Burbank, CA 91505: Relocate before starting work (Required)

Work Location: In person

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