Dental Receptionist - Advanced Dental Management - Rutland, MA

Permanent Dental Receptionist / Front Desk Job

Rutland, MA

Job Description

Dental Receptionist
Hammond Pond Dental Group located at 822 Boylston St in Chestnut Hill is looking to hire a Front Desk Receptionist to join our fun, vibrant team. In addition to greeting our patients when they enter the practice, this role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and some treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Responsibilities:

Strive to provide a superior patient experience
Support patients within presenting treatment plans
Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
Scheduling to patient clinical needs
Collect copayments and verify insurance coverage
Schedule and confirm patient appointments.
Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments

Qualifications:

One year of experience
Versed in dental terminology and procedures
Maintains a positive, collaborative, and supportive disposition with team and patients
Understands and complies with HIPAA and HITECH Act of 2009

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