Princess Dental Staffing

Dental Insurance Coordinator - Coulter Family Dentistry - Valparaiso, IN

Permanent Dental Receptionist / Front Desk Job
Valparaiso, IN
Job Description

Coulter Family Dentistry is seeking a highly motivated and experienced Administrative Insurance Coordinator to join our dedicated team. This full-time position is perfect for an individual with a background in dental insurance and administrative operations who thrives in a patient-focused environment.
At Coulter Family Dentistry our employees work as a team and wear 'multiple hats'. We help each other with various duties around the office to ensure our patients receive the complete care and attention they deserve.
Position Details:

Schedule: Monday through Thursday (7:30AM - 6:00PM).

Primary Responsibilities:

Manage and process dental insurance claims, pre-authorizations, and patient billing.

Ensure timely follow-up on insurance claims and outstanding balances.

Accurately verify insurance coverage and benefits for patients.

Assist with financial arrangements, explaining treatment costs and insurance breakdowns to patients.

Maintain organized and detailed patient records using Dentrix software.

Patient Interaction:

Support front desk operations, including checking in and out patients.

Answer phones, manage all front desk duties, data entry, checking e-mail and office mail

Provide exceptional customer service to create a welcoming and professional environment.

Communicate effectively with patients regarding appointments, treatment plans, and insurance coverage.

Expansion Responsibilities:

Collaborate with the team to improve administrative workflows and patient experiences.

Clean and organize office as needed
Qualifications:

Experience: Prior experience in a dental office setting with a strong understanding of dental insurance (claim filing, pre-authorizations, and billing) is required.

Software Skills: Proficiency in Dentrix software or similar dental practice management systems is essential.

Skills: Excellent organizational, multitasking, and communication skills.

Customer Service: A warm and approachable demeanor with a commitment to providing top-tier patient care.

Compensation:
Pay will be based on experience and qualifications. We are committed to offering a competitive salary that reflects your expertise and the value you bring to our team.
Why Join Our Team?
At Coulter Family Dentistry, we prioritize patient care and teamwork. Joining our practice means becoming part of a supportive environment where your skills and contributions will make a difference in our patients’ lives.
If you are detail-oriented, experienced in dental insurance, and enjoy working directly with patients, we encourage you to apply today!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Schedule:

8 hour shift
Day shift

Experience:

Dental receptionist: 2 years (Required)
Dental: 2 years (Required)

Ability to Relocate:

Mishawaka, IN 46545: Relocate before starting work (Required)

Work Location: In person

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Posted 4 days ago
Job posting closes in 15 days
Map to  office in Valparaiso, IN
Coulter Family Dentistry
Valparaiso, IN
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